How much does shipping cost?
Shipping costs $5 for UK deliveries and $10 for International deliveries.
Where are Nokwol products shipped from?
All Nokwol products are shipped from the United Kingdom.
When will my order arrive?
Orders despatched from our UK fulfilment facility may take 3-10 business days to arrive.
How will I know my tracking number?
An email will be sent once your order has been dispatched which will contain your tracking number and relevant information.
If you do not receive one, please email firstname.lastname@example.org
All orders require a signature on delivery so please make sure your supplied address is attended during business hours.
We cannot send to PO BOXES, please ensure a street address is supplied.
Which courier do you use?
We use UPS Standard for the UK and UPS Express Saver for International Orders
Will I have to pay additional taxes and duties?
All orders which are despatched from our UK Fulfilment Facility to a customer in the UK or EU will not be liable for additional duties and taxes, the final price will be shown at checkout.
All shipments to customers outside of the UK/EU/ North America may be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
Please be aware that Nokwol does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.